Happy/Not Happy card

A model for feedback is the Happy/Not Happy card, a simple folded card that gives the user two sets of things to do to give feedback. It comes from a headphone company, Anker. They include this card with their product, to give a very clear set of steps to follow up with feedback.

MargaretHappy/Not Happy card

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.