This page is under construction. We present a first collection of resources, but there is much more to come.

There are many innovative projects happening — but how do we take the next step, to evaluate them?

On this page, we present different methods to measure and evaluate access to justice innovations. This includes tools to review websites and other digital experiences; to gather user feedback and make it meaningful; and to judge how a service, organization, or other big system design has worked.

Measurements often are custom-designed for a project, but there can be some more general tools and principles that can be used across projects.

Idea Review sheet

UX Heuristic Review - Idea Review sheet for wise design smaller

Randomized Controlled Trials


Quick Customer Rating machine

User Feedback machine from an airport