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Methods to Understand the Situation and Users’ Needs
- Interviewing users and stakeholders
- Mapping out the status Quo
- Deep-dive Why’s
- Behavioral statistics
Methods to Synthesize Insights + Reframe Problems
- System Maps
- Cause-Consequence Loop Diagrams
- Concept Maps and Affinity Diagrams
- Root-Thorn Maps, Iceberg Diagrams
Methods to Prioritize
- Card Sorting
- Delphi Ranking
- Ideabooks
- Science Fairs
Methods to Generate new Ideas
- Brainstorm modes: group, silent, analogous
- Creative Matrix
- Participatory co-design
- Board Game pieces
- Dot Frankensteins
Methods to Prototype Early Stage Concepts
- Enactments, improv
- Paper prototypes
- Storyboards
- Sketched digital screens
- Tangible props
- Concept video