The Chicago-Kent School of Law and IIT completed a massive study of how to build better tools for self-represented litigants (pro-se). Their 470+ page write up includes a variety of concept designs and prototypes for each of 5 stages of the pro se process. IN the past decade since the study was released, a few projects have tried to take advantage of the study’s insights (see: A2J Authoring tools and related apps).
Inside the write-up, there are many concepts waiting to be prototyped and tested. The above map captures the main flows the study envisions.
A great starting point…