More analogous learning from airports, this time from Dulles — and all their feedback prompts and props right around the security experience. These are all posted around the TSA, for people who have just gone through their pre-flight screening, to get feedback on the experience.
![](https://i0.wp.com/justiceinnovation.law.stanford.edu/wp-content/uploads/2017/09/Service-design-in-airport-dulles-and-TSA-20170713_134634.jpg?fit=100%2C56&ssl=1)