How can we make lines in courts less painful?
One idea is to have a numbering system. People can take a number and hang out til their number is called — instead of waiting in line and getting exhausted and frustrated.
The numbering system would have paper numbers to take, along with a digital system to count and announce the numbers that are up for service, with instructions on where to go.
We took this model from the DMV, that had a more coordinated numbering system. It let people hang out and sit down, rather than waiting in long lines.