Our proposal is for courts to make huge posters to display on the walls, that lay out the steps of a legal process. They can be replicated on handouts and brochures.
These giant maps would show an illustrated way that a person would get through the individual tasks. They could also show the back-and-forth between a person, their advocate, and the court.
They would address the need we saw, that people can’t get a clear bird’s eye view of how the system works and what to expect from the process. The map could help them contextualize the journey they are on, and to see what to plan for.