User journey through Housing Court

In our classes, we map out different users’ journeys through the court. This is one of the Northeastern University student teams’ map, that abstracts different users’ journey through housing court … Read More

MargaretUser journey through Housing Court

NYC Housing Court Navigators

via NYC Housing Court – Resolution Assistance Program (RAP). New York just began a pilot program of Court Navigators for Housing Courts in some jurisdictions.  Non-lawyers would help self-represented litigants … Read More

MargaretNYC Housing Court Navigators