At the December 2023 JURIX conference on Legal Knowledge and Information Systems, there is an academic workshop on AI and Access to Justice. There is an open call for submissions … Read More
Paths Toward Access to Justice at Scale presentation
In October 2023, Margaret Hagan presented at the International Access to Justice Forum, on “Paths toward Access to Justice at Scale”. The presentation covered the preliminary results of stakeholder interviews … Read More
Simple at the front, Smart at the back: design for access to justice innovation
A colleague working on improving the legal system in New Zealand from a user-centered design perspective mentioned this phrase to me in a recent email: Simple at the Front, Smart … Read More
Everyone is starting to get it: innovating access to justice
Here is a small sketch I made while listening to talks at the Legal Service Corporation’s 40th Anniversary celebration in downtown San Francisco last month. It was from Justice Jonathan … Read More
My (sketched) vision of the future of accessible legal services
How can we help people on-ramp into the legal system in much easier & accessible ways? This is the solution that’s been growing in my mind (but still obviously a … Read More
Can we improve how we deliver legal help via the Internet?
This week I have been finishing up my research paper on what user-centered standards for better online legal help sites would be. I had surveyed lay adults about how they’ve … Read More
An Agenda for Next Generation Legal Services
In the world of access to justice, consumer law, and even big law services, we need to think more clearly about what kinds of new products and services we should … Read More
What would you spend $10 million on for Access to Justice?
I made another visual based on a short questionnaire I ran back in November-December last year, on people’s thoughts on Access to Justice. Earlier visuals of the questionnaire responses are … Read More
Law’s PDF Problem (a short manifesto)
As I’ve ventured into the world of public legal education — helping lay people figure out and navigate their legal problems — I keep hitting my head against one thorny … Read More
Is there a coherent Access to Justice Movement?
From November’s 5 Question Friday, I have compiled some of the responses and quotes I received in response to this question — Is There a Coherent A2J Movement? There is … Read More