How can regulators, researchers, and tech companies proactively protect people’s rights & privacy, even as AI becomes more ubiquitous so quickly? by Margaret Hagan, originally published at Legal Design & … Read More
How the justice system can learn from unemployment insurance
The federal government is newly focused on Customer Experience (CX). That has meant that their teams are creating better websites, tools, and forms that can help people get their business … Read More
Identifying A Single Prototype for language access improvement
By Sahil Chopra (Part of a series of posts documenting the Design for Justice: Language Access class) Entering home stretch of the Autumn quarter, we spent today’s class first synthesizing … Read More
Final report from Prototyping Access to Justice: 7 prototypes to make courts more user-friendly
Last Friday was the final class in the Stanford Law School/d.school class Prototyping Access to Justice. Kursat Ozenc and I were teaching the course as a practical, service design effort. … Read More
The Prototype Journey, from post it to wizard of oz
In our Prototyping Access to Justice class, Kursat Ozenc and I are leading student teams to get quickly from speculating about how the courts could be improved to implementing new … Read More
Legal Document Responder App
Could we build an application that would let a person, who receives a legal document or government document in the mail to: Scan it in, either through a mobile-photo-scanner, or … Read More
Court Resource Easel Board
What is it? It is a standing easel, about five feet high, with clips to attach a series of booklets. It would be more attractive than a standard “Wall … Read More
6 orders of legal design: how we can intervene in the legal system to improve it
I’ve been thinking systematically over the past few months, as I’ve been looking back over design work and initiatives going on in the world of legal innovation, and bringing design … Read More
My (sketched) vision of the future of accessible legal services
How can we help people on-ramp into the legal system in much easier & accessible ways? This is the solution that’s been growing in my mind (but still obviously a … Read More
Story-based intake
An idea for gathering intake information & triage-ing users to the right legal resource by giving them video scenarios/stories to watch and then figure out which best corresponds to their … Read More