by Sahil Chopra Language is the medium by which we interact with culture, express our ideas, and maintain our rights. Without “language access”, i.e. the ability to convey one’s thoughts … Read More
Designing a more user-friendly legal system: notes from the field
Today we held our Prototyping Access to Justice class on-site at San Mateo County court house, specifically in and around the Self-Help Center and Family Law Facilitator. The six student … Read More
Simple at the front, Smart at the back: design for access to justice innovation
A colleague working on improving the legal system in New Zealand from a user-centered design perspective mentioned this phrase to me in a recent email: Simple at the Front, Smart … Read More