I’ve been searching around for the current landscape of actual initiatives & concept designs for tech tools to provide more access to justice.
I went back to a presentation, Assisted Legal Decisionmaking, by law professor Josh Blackman at Stanford last year. He showed some screenshots of legal products he’s been thinking of.
The concept app would allow the user to input their question. The app would respond with follow-up questions to nail the issue down more concretely. And then it would direct the user to the right resources. It follows the Expert System model, with guided interviews, that the A2J author and other access tech has relied upon.