Training and Info

Know Your Rights App, Carteirada do Bem

One of my Brazilian students in my Prototyping Access to Justice class alerted me to a very cool app in Brazil, all about empowering people about their legal rights.

It’s called Carteirada do Bem. It’s a native app (on Android) and (on ioS) + a website. It is put out by the assembly of Rio di Janeiro.

It is an in-your-pocket tool for a citizen, to know what their legal rights are in a given situation. They can open the app, pick which domain their scenario is in (medical, at work, at a store, etc.). Then they can find the specific situation they’re in, and when they click on that — they get a quick, easy summary of what their rights are, and what ‘magic words’ they can say to assert the law.

Here’s a video of it in action.

And another video explaining it (for you Portugese speakers!).

The name of the app is a play on ‘badge for good’. Just like a police man can flash their badge to assert their legal authority, a person can pull out this app and flash the words and legal citation to assert their rights.

You can save common scenarios, to have them at the ready.

It’s a great model — one that I am exploring replicating for here in the US. Putting the essential law in people’s hands — in easy to use and easy to understand modes. Let me know what you think!


Ideabook Procedural Guide Training and Info

“Magic” cards: essential info on a business card

Can we boil down all of the most essential things to know for a legal issue onto a business card?

We can list out What Not To Do, What to Say, What to Do, What to Expect. We could perhaps even diagram the procedure to expect.

The goal would be to give people a prep card that they can always have with them if they know a legal issue (like discrimination, arrest, family law problem, or something else) might crop up.

Or it could be for someone who is going through a legal process, and they need some help to remember where they are and what’s happening.

Current Projects Work Product Tool

Tenants in Action: app to report housing violations

Tenants in Action is an app for tenants in LA to document and report issues they have with housing problems. They can use the app to note what problems they’re experiencing, match that to codes in the government-speak, and then register a complaint — all through the app.


Current Projects Training and Info

Ideas for Know Your Rights redesigned

Last night, I helped organize a group of lawyers & designers to kick off a longer design process, about reimagining how we convey Know Your Rights materials to lay people. We had a great mix of people who work on Know Your Rights initiatives as a part of community law groups, legal aid groups, and advocacy orgs. And we had a few designers who are interested in making legal services better.

It was an introductory session — introducing the participants to the design process & the mission of user-centered legal design. But we got to start through developing some new ideas for Know Your Rights initiatives, focusing on certain users, use cases & needs — and then brainstorming out some initial ideas.

I will write up a fuller report later — for now, here are some of the brainstorms!

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Current Projects Integration into Community

Project Nanny Van: a legal service design

Open Law Lab - Project Nanny Van

Project Nanny Van is an excellent new example of creative legal service design.  Dan Jackson from Northeastern Law’s NuLawLab clued me in about it. The NuLawLab & its law students have been working with Rev Tank & Marisa Jahn in creating this mobile van that comes to locations where nannies might be congregating, and provides them with resources about their legal rights — as well as other resources to empower them.

The van is staffed with people with knowledge of workers’ rights & the local laws, as well as resources and tips to help the nannies act on their rights.

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It’s aimed also at other stakeholders, including employers — giving resources to help them ensure they’re legally compliant & also following best practices.

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The van has traveled across the country since it started operations in Spring 2014, with trips to different states that have laws that protect domestic workers’ rights.

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Here is a write-up from the New York Times’ City Room. via New York Today: The Nanny Van –

An artist named Marisa Jahn bought a 1976 Chevy van on Craigslist last year for a couple of thousand dollars.

Today, it will begin touring the East Coast.

It’s the Nanny Van.

Project Nanny Van aims to teach domestic workers about their rights.

There are an estimated 200,000 domestic workers — nannies and house cleaners — working in the New York City metropolitan region.

Under a New York State law passed in 2010, these workers have rights and protections that few of them know about, said Ms. Jahn, who uses art to advocate for low-wage workers.

“Most of them work in isolation,” she said.

The van will be stationed outside parks, libraries and elsewhere in the city starting next week: Flushing, Queens, is their first stop.

It will distribute literature “with superhero Pop Art graphics with local flavor — one character wears a head wrap from Trinidad and Tobago,” Ms. Jahn said.

And a phone number.

Calling (347) WORK-500, domestic workers can listen to more than a dozen episodes about issues in domestic work, recorded by domestic workers, in English and Spanish.

Already, 300 to 1,200 people call the line each month.

In one of Ms. Jahn’s favorite episodes, “there are two lungs, talking to the domestic worker,” she said.

One lung says, in a deep voice, “You’ve got to stop using that harsh oven cleaner.”

The workers’ reaction?

“They think it’s hilarious,” she said.

Here is some more of their awesome graphic designs about their project.

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Advocates Current Projects Training and Info

FlyRights: Mobile Discrimination Reporting

The SikhCoalition has put together an ingenious app out to crowdsource reports of discrimination at airports and on airlines. If the government and companies won’t release information about how many complaints they have received, then why not ask people to report their complaints themselves?

The app lets a person report an incident as soon as it happens, and the report will be filed with the TSA & the DHS — and it will also allow others to maintain counts of how many incidents actually occur.

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