As we have been researching the status quo situation of the Self Help Centers, we’ve identified some common types of users. They are as follows. People with their kids, stressed … Read More
Our big guiding design briefs
After our first two classes, we began to identify some of the big questions that characterize how the court needs to improve. We decided to segment based on where the … Read More
100% Justice Brigade
What if we had a new Legal Organization — the 100% Justice Brigade — that was all about using design skills to create better services for laypeople. Clearer signage, maps, … Read More
All-in-one Client-Attorney Collaboration Platform
What would an all-in-one collaboration platform look like, for clients & lawyers to work together? If there could be one place that coordinates a person’s journey from having a legal … Read More
Project Nanny Van: a legal service design
Project Nanny Van is an excellent new example of creative legal service design. Dan Jackson from Northeastern Law’s NuLawLab clued me in about it. The NuLawLab & its law students … Read More