Brainstorming Potential Solutions (Week 3) By Sahil Chopra Having experienced the court first hand, we returned to the classroom to revisit the tenets of Design Thinking and coalesce our thoughts, before engaging in a productive, rapid-brainstorming session. Here’s a quick reminder of 5 “tenets” behind the design philosophies that drove our brainstorming: There is no…
Initial Observations at the Santa Clara Family Justice Center (Week 2) By Sahil Chopra During our second week of the course, we paid our first visit to the Santa Clara Family Justice Center in order to observe, explore, and immerse ourselves in the court experience. Our day at court was structured around exploring the self-help…
For our Design for Justice: Language Access class, our teaching team made a canvas to help a design team craft a forward plan for the projects they have been working on to advance language access in the courts through technology. The canvas can be useful to have a one-page hand-off for a policy partner to…
By Sahil Chopra (Part of a series of posts documenting the Design for Justice: Language Access class) Entering home stretch of the Autumn quarter, we spent today’s class first synthesizing our findings and working on our final pitch to the California Judicial Council and then selecting one of our prototypes for further development. To start…
by Sahil Chopra Language is the medium by which we interact with culture, express our ideas, and maintain our rights. Without “language access”, i.e. the ability to convey one’s thoughts effectively and understand others correctly, one is disempowered altogether. At a societal level this can lead to systemic inequality, whether intentional or not; and one…
This 99 Design article by Alex Bigman gives a photo tour of wayfinding designs from hospitals, airports, and other government buildings. If it weren’t for graphic design, you’d have a lot more trouble finding the restroom. Office buildings, museums and libraries would also become virtually impossible to navigate. And garages? Don’t even bother trying to…
This article by Chief Justice Randall T. Shepard of Indiana describes what justice issues arise out of language access problems in state courts.
by Margaret Hagan, also published at Legal Design and Innovation Along with Daniel Bernal, I’ve been teaching a Stanford d.school pop-up class, Design for Justice: Eviction. We’ve been working with a team of 10 students and a network of experts, legal aid groups, and courts, to plan out new ways to support people who have received eviction…
In late April 2018, Daniel Bernal and Margaret Hagan taught the first part of the d.school pop-up Design For Justice: Eviction. The class focused on how we might better empower people who have received eviction notices (specifically, in Arizona) to know their rights, their options, and to go to court to fight eviction. In the…
This quarter, I’m co-teaching a class, Community-Led System Design with Janet Martinez at Stanford Law School/d.school. We are bringing various innovators who are doing human-centered design work in government and legal systems. We, and our students, will be documenting what we learn during this class from our guest speakers and our own work. The Public Policy Lab…