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Apps in Legal Education

Law as an app – technology in legal education » VoxPopuLII.

Christine Kirchberger & Pam Storr offer a great overview of where ‘apps’ (as conceived of now — and as they may develop in coming years) may play a role in giving lawyers more fluid working experiences, law students more interactive education, and general consumers direct access to the law they care about.

Their article also does a great job at laying out Key User Research Insights into how law students want to be learning with tech — and spelling out some possible models that lawyer-designers should be building upon.

Apps in Law

They focus in on the potential for pushing forward certain types of legal ed outcomes:

  • managing risks is something that practicing lawyers and other legal service professionals must do on a daily basis. Law is not only about applying legal rules but also about weighing options, estimating possible outcomes and deciding upon which risks to accept. Legal education has not traditionally included this in the curriculum, and students have arguably very little experience of such training in their studies.
  • interaction between different areas of law is often hard to incorporate in legal studies, which follow a block or module structure. Each course provides students with in-depth knowledge of that particular legal area. However, the interaction between such modules is lacking, with teachers often unaware of the content of preceding or succeeding courses. For students, a problem with this module structure can be that they forget the content of a course studied at an earlier stage in their education.
  • problem-based learning is generally encouraged and applied in legal education. However, most problem-based learning (PBL) is reactive, asking students to evaluate the legal consequences of a scenario that has already played out, instead of training students purely in after-the-fact solutions, in other words “clearing up the legal mess.” PBL should be made more proactive, aiming to train students in identifying and counteracting problems before they arise. This can also be viewed as an implementation of the first aspect, managing risks.

After setting out these ideal outcomes, they explore what the current state of legal apps are — and what the future could look like.  One possible way would be to have apps be the links and bridges between students’ various classes — which right now are taught like blocks rather than like a fluid whole.

Legal education, as mentioned, is traditionally taught in blocks or modules, with very few references and links between them. This setup clearly has its benefits, not least logistically. There are clear arguments in favor of such an approach; planning and studying becomes easier for teachers and students alike, time limitations mean that implementing an approach that makes connections between each subject is hard. This is where we believe that technology has the potential to play an important role. Technology is not bound to physical classrooms and attendance requirements of students or teachers. It has the ability to be accessed at a time of the student’s choosing, without placing additional demands on instructors.

A legal education app could provide the key in aiding students to make connections between their study areas; it could be made to fit alongside a law degree, assuming a student’s knowledge in sync with their level of study, by including content from both current and past courses. The app would offer an easy way to implement an interactive, problem-based learning approach. It could provide additional content, quizzes, exercises, social media functions etc. complementing the education and enabling a holistic perspective.

 

Another insight they offer: law students may have to use the mental model of an interactive app (rather than a linear text approach) to analyze the law and consider how best to represent, analyze, and communicate the law to clients. Actually building an app could be a terrific learning exercise in the law school classroom.

In the exercise, students would look at law from a different perspective, i.e. how legal regulations affect the individual or organization. Going away from a linear text approach, students would have to translate law into a format that users or apps can read. In other words, law would have to suit the user/app, and not the other way around. Students would, therefore, have to go beyond text and translate rules into flowcharts, diagrams, mind maps and other visual tools in order for the app to be able to follow the law’s instructions.

Implementing legal rules into technology, therefore, not only encourages students to think proactively but it also motivates them to identify solutions for the application of the law and how rules could be transformed into practice. From a pedagogical point of view the exercise would allow the students to think about different aspects of law beyond the traditional case or contract. It would also encourage a wider viewpoint of law as a tool in society.

 

They call out the current model of using tech in legal study, which does seem to fall short of the model they’re advocating:

Legal apps have already been introduced to help lawyers study for qualifying exams, e.g. BarMax. (These are often, however, still very topic-specific.) Implementing the same kind of thinking at the educational level would start to prepare students for their future workplace, allowing them to be better prepared for helping clients with real-world scenarios dealing with complex and interrelating legal issues. If students begin such thinking at the beginning of their legal studies, it becomes normal, arguably allowing for better educated graduates.

This last approach is perhaps a little future-oriented (although not as much as, for example, grading by technology), and it is of course not easy to implement at the university level; academics must work together with app developers to produce a tool of real value to students. However, even a slimmed-down version of such an app can be a tool for helping students prepare for exams, test their knowledge of legal areas, or simply make sure that they have understood concepts covered in teaching. Some examples of such implementations in legal education are shown here 

Some final notes: the article calls out how this may be done — perhaps through reformed curriculum, in which professors teach students how to build apps, perhaps through competitions or hackathons that push students to learn on their own.

Technical assistance is of importance, in order for students to know what aspects to take into account and what schematics developers need in order to be able to create an app. The exercise could be set up as a competition (Georgetown Law SchoolIron Tech Lawyer) with an expert jury consisting of practicing lawyers and developers.

And perhaps just having students analyze apps could be a first step:

The students would –from the perspective of their expert area–firstly investigate possible legal issues with a specific gaming app, for example. They would analyze the application of the rules and norms within their field and identify potential conflicts or loopholes within these rules. Their investigation would include testing the app itself, as well as looking at possible end-user agreements and other applicable contractual agreements between the user, the app store and the developer of the app.

The next step would be to identify and discuss possible overlaps, discrepancies and conflicts between the different areas of law in relation to the app. The exercise should result in a written and/or oral report of the different legal issues involved and solutions to potential conflicts between the law and the app.

Adding another layer of real-life scenario, each group could be asked to present their findings to an imaginative client who is the producer of the app. This simulation would allow the students not only to develop a legal analysis based on correlating fields of law but also to present the analysis to non-lawyers, translating legal jargon into understandable everyday language.

The exercise–analyzing an existing app–very much fits into the idea often conveyed in legal education that law is applied after an incident occurs. In order to add a level of proactivity, students could be asked to analyze an app under production, before it is launched. This would guarantee more proactive thinking by the students asking them to foresee potential conflicts and avoid them, rather than discussing legal issues after they have arisen.

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Advocates Ideabook

An Angie’s List for Lawyers

I have heard from a few people that they want an Angie’s List for Lawyers — a service they are willing to pay for, to get quality, real, vetted reviews of lawyers in the area.  I decided to seek out some user research, from blog posts and other Internet discussions, to see what this ‘Angie’s List for Lawyers’ discourse is all about.

angieslist

Here are some queries on Angie’s List itself.

Speaking as someone who logged in today to try to find an attorney, I see this category as one that’s exactly what I have my Angie’s List membership for:

1. It’s important that I find a good one
2. I’m not an expert enough to know myself who is a good one
3. The industry is full of advertisements and misinformation
4. I wish I knew what experiences other people have had

This points out the scope of the need.  Some users find it very hard to navigate the (limited) information available about attorneys online and in other communications.  They want to hear recommendations of others.  They want to make a good investment — and feel that the choice is a very important one — but fear going down a wrong path.  Importantly, they (or at least this user) is aware of the limits of their knowledge about law, and want to defer to those who have more expertise.

Some more discussion from another user on the site:

I was truly confused as to why Angies List does not provide a category for legal professionals. I was thinking of signing up because I needed a good lawyer and when I noticed that they dont provide such a category, I called them. They claim that they do not want to list attorneys because the services provided by attorneys cannot be effectively rated. I highly disagreed. People go to attorneys for specific help (i.e. file for bankruptcy, real estate closings, divorces, etc.) and the services that the attorney provides to the person (i.e. timeliness, cost, professionalism, promises, knowledge, etc.) can easily be rated. I am not going to pay a monthly fee for this service if it doesnt include all areas that someone needs help with. What I mean is, whats the point for paying a monthly fee for this site if I could find a plumber but need to pay another site to find an attorney. It should be all in one site. Really, there reasons for not having attorneys make no sense, and they should be added.

This shows the resistance of Angie’s List to jump into legal service ratings.  Obviously there are some legal and quality dynamics behind the scenes, and Angie’s List feels it’s better not to take on the risks and difficulties of rating lawyers.  But the user need is still there…

Another quote from the same site.

I think rating attorneys would be a very valuable service. I’m a middle aged woman that has many young adults come to me for advice. When I’m asked how they can find a good attorney I just hang my head and sadly tell them that they have to talk around. Hopefully they can get a free interview. This has not always been good advice and is not always possible depending upon their situation. If there was a resource to go to where an individual could read about previous experiences of the services provided by an attorney, it would be a great asset. In my mind, Angie’s List is a prime place for this kind of referral

And another, scouting out what a legal problem situation looks like…

Legal services are one of those things:

(1) that you use only occasionally,

(2) that you’ve GOT to get good consumer information about beforehand to avoid disaster, and

(3) that it’s almost impossible to research effectively without a big network of family, friends, and colleagues.

In other words, it’s perfect for Angie’s List!

I got lucky a few weeks ago, finding an attorney to help an elderly friend with a housing problem, but I’ll be needing a completely different kind of lawyer in a few months for a house sale – so here’s hoping Angie’s List gets this category up and running FAST.

Here is some pushback from another poster on the same site — that makes some points on why reviews are hard and may be misleading — and so there should not be an Angie’s List style of referral.

It is difficult to rate attorneys because not only are there a lot of them, but there are as many specialties as there in the medical field. That said, it’s not that it can’t be done or that reviews don’t exist. Most County Bar Associations, such as Dallas County Bar Association, will have an Attorney Referral Program. The good part about it is that they will set you up with an attorney, and for $20 (unless it’s changed), you get 30 minutes of an attorney’s time. Sometimes that is all you need, sometimes you will decide to work with that attorney, sometimes that attorney will know a colleague who will be a better fit, or you can go back to the Bar Association and ask for another referral. This is a low risk way to get started.

Another difficulty with rating attorneys is that they can be rated on several aspects including legal expertise, absence of Bar complaints, bedside manner, how their practice is set up, how many “wins”, etc. Sometimes a non-lawyer isn’t even sure what kind of lawyer they need and may be barking up the wrong attorney tree, so to speak. (Another good reason to contact the county’s Bar Association where you live or where the disputed transaction/conduct took place. Anyone rating a lawyer, like other ratings here, will be doing so as much on subjective expections and win/loss rather than the true compentency and professionalism of the attorney. If I need a trial lawyer to take my case to trial, I’d be less concerned about his bedside manner and more with how he/she does in the court room. (A bit like how I don’t care how nice my surgeon is as long as he/she is the best cutter in the field.) However, if I need a tax lawyer, family lawyer, or estate lawyer, for example, my relationship with the lawyer may require more contact, and I would want to know not only about competency, reputation, ethics, costs, but also whether there is a fit, I feel comfortable, I trust I will be dealt with in a manner to which clients are entitled, among other things. These factors can all vary depending on whether the firm is small, medium or large.

It is best, if possible, to meet with several attorneys. There are a number of ratings sites on the web, but there is not one single site of which I’m aware that can truly encompass all aspects of whether an attorney is right for you. However, looking at these various sites can be a good start of what to look for and where to go. For any name you find or get, you will want to go to the website of State Bar of Texas (or whatever state is involved) and check to see that the lawyer and/or the law firm is in good standing. There’s more, but that’s a quick overview.

Interesting about this last quote: though the user is writing saying that there should NOT be a review site for lawyers, in the 2nd to last paragraph, s/he seems to lay out a set of factors that a Lawyer Rating site could be compiling and creating a wonderful, accurate, reliable rating score for a lawyer.  It could be an adjustable rating, based on the size of the practice, the type of practice, and the type of case.

Out of these user needs, an outline of a product may be coming together — not exactly like Angie’s List — but accomplishing ‘the trusted reviews of expert professional’ that are so in demand…

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Advocates Current Projects

Legal Force: for Main Street law

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Usable law design from Legal Force, in the quick snapshot handouts it provides passersby at it store in Palo Alto.

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Ideabook Wayfinding and Space Design

Redesigning the Courthouse?

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At Georgia Tech’s school of architecture, they are investigating the physical design of the courthouse experience.

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Advocates Current Projects

Apps to Manage Lawyers

Open Law Lab - viewabill - app to manage lawyer

Here’s an article by Jennifer Smith in the Wall Street Journal on new crops of apps that help clients find and monitor lawyers.  It mentions Viewabill (tracking how much their lawyers are charging them, in real-time); Rocket Lawyer’s mobile app (create basic legal documents and buy plans for low-cost access to advice); Attorney Proz (lists area lawyers, who have paid to be listed); Ask a Lawyer (ask lawyers in Kalamzoo about basic legal questions and get free answers to your e-mail); and soon to be a LegalZoom app.

Now that people use apps to bank, order food and even monitor eBay auction bids, it was only a matter of time before they called in the lawyers.

Appearing in app stores are programs to help people keep track of their attorneys’ bills, draft legal documents and locate nearby lawyers.

Attorneys are doing more work on smartphones and tablets, and they have a whole host of apps at their disposal to help look up case law, track client calls and even assist with depositions and jury selection.

But until recently, few options existed for clients who wished to track cases or seek advice using mobile devices. This new crop of apps aims to add transparency, and a measure of convenience, to the process.

One new app, Viewabill, lets people track how much their lawyers are charging them in real-time. The idea is to head off sticker shock when business owners and company lawyers open up their monthly bills.

The app acts as kind of a client nanny-cam. It captures information as law firms enter it into their billing systems and transmits it to clients’ mobiles and desktops. Users select how often they want to get updates, set alerts pegged to certain dollar thresholds and can mark questionable items. The app can also be used to track hours logged by accountants and other professional service providers.

The app is now being used by a handful of companies and law firms on a beta basis, with a wider launch planned this month, said Florida-based entrepreneur David Schottenstein, who co-founded the enterprise with an attorney friend, Robbie Friedman. Firms would pay an annual cost of $25 to $40 per matter, depending on volume, or $25,000 for unlimited use, said Mr. Schottenstein.

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“It helps them to understand what we do,” said Brian Baker, a bankruptcy lawyer at Ravin Greenberg LLC in New Jersey, which has been testing the app.

Errol Feldman, general counsel for JPay Inc., a Florida company that provides payment transfers and other services to inmates at corrections facilities, has been using Viewabill to make sure firms working to resolve contract disputes do so in a timely fashion.

Legal consultant Susan Hackett said the app was the latest example of a push for greater communication between lawyers and clients, who increasingly want more involvement in the work they assign to outside law firms.

Some companies with big in-house legal departments have already invested in software programs that let clients track the progress of legal matters or monitor law firm bills from their desktop computers. Such systems don’t come cheap, and not many clients use them yet—fewer than 20% of general counsel, according to a 2011 poll by the Association of Corporate Counsel.

Not all law firms may welcome the additional element of client control on the legal side of things. For Viewabill to work, for instance, lawyers have to enter their hours in a timely fashion.

“These technologies may scare people,” Ms. Hackett said. “But they are all productive parts of the march towards clients and lawyers having conversations in real time.”

This month online legal services company Rocket Lawyer Inc. is debuting a mobile app tailored to its customer base: consumers and small business owners who log on to the site to create basic legal documents or buy plans that provide low-cost access to legal advice.

Charley Moore, Rocket Lawyer’s founder and executive chairman, said more site traffic is coming from tablets and smartphones these days, reflecting his customers’ increasingly mobile bent. Many are small business owners who spend much of their time on the road, he said.

“Their office is their dashboard, so we have to deliver the tools,” Mr. Moore said.

Customers can use the app to create a non-disclosure agreement (more forms will soon be available) or modify existing documents they have already created. The app itself is free, and users can access some functions gratis.

Users can also locate nearby attorneys from Rocket Lawyer’s network—the app is integrated with Google GOOG +0.53% Maps—and punch in basic legal questions, although the reply, which is supposed to arrive within one business day, may not be swift as some might hope.

A handful of other apps offer similar services. Attorney Proz also lists area lawyers, who pay to be included. Ask a Lawyer, an app linked to Kalamazoo, Mich., law firm Willis Law, also offers free answers to basic legal questions, with replies sent to users’ email addresses.

Not to be outdone, online legal services company LegalZoom.com Inc., a Rocket Lawyer competitor, also has an app in the works, a company spokeswoman said.

A version of this article appeared March 11, 2013, on page B5 in the U.S. edition of The Wall Street Journal, with the headline: Apps Help Find Lawyers, And Keep an Eye on Them.

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Dispute Resolution Ideabook

Online Mediation: what might it look like?

I am on a design team, working on how to redesign the small claims mediation & family mediation (that now would occur offline, in a court house, in a room with a mediator and the parties) into an online experience.

My team interviewed a mediator who has expertise in these offline mediations — these are my notes & insights.

Green: possible failpoints, where a mediation could go wrong online.

Yellow: best practices she recommends.

Red Pink: insights into how mediations work & what the stakeholders want.

Bright Pink: miscellaneous comments.

Stay tuned — we are moving towards mocking up basic flows and interfaces for an online mediation experience…

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Ideabook

Online Dispute Resolution in British Columbia

Open Law Lab - ODR in Canada

Canada — in particular British Columbia — has been the leading light in using online tools for providing dispute resolution to citizens.  They have found most success in small property & zoning disputes, and also with consumer protection cases.

They have done some empirical research and found that people in family law disputes actually DO want online tools in their disputes. Particular use has been found in divorce settlements, dividing up joint property.

The court there is also considering building a full scale online tribunal.

B.C. plans to create the first-ever tribunal in Canada that offers a full array of online tools to allow British Columbians to solve common strata and small civil claims outside of courts, Minister of Justice and Attorney General Shirley Bond announced today.

If passed, the Civil Resolution Tribunal Act will create an independent tribunal offering 24/7 online dispute resolution tools to families and small business owners as a speedy and cost-effective alternative to going to court. The tribunal would address disputes by providing parties with information that may prevent disputes from growing and resolve disputes by consent or, where necessary, by an independent tribunal hearing. Resolving a dispute through the tribunal is expected to take about 60 days, compared to 12 to 18 months for small claims court.

Giving families alternatives to seeking solutions in court is among the B.C. government’s justice reform initiatives to achieve efficiencies and deal with growing resource pressures. The February 2012 Green Paper, Modernizing British Columbia’s Justice System, identified tribunals as a simple and less expensive solution to easing delays in the court system.

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Current Projects Ideabook

New Generation of Tech for Access to Justice

A great article from Slate on Tech being used for Legal Aid & Access to Justice, with lots of specific examples of how SMS and other basic tech can give reminders, process updates, basic advice, and more lawyering to people who can’t afford lawyers.
The concepts:
  • Automated Call Back Systems from legal services to people who have reached out
  • SMS reminders from courts to litigants about what expectations are
  • Using data for legal services to better track their work & targets
  • Virtual office kits to provide legal services on the go, or outside of legal offices
  • An app that gives checklists to lawyers to ensure they’re catching all the issues

“Don’t Forget Your Court Date”

How text messages and other technology can give legal support to the poor.

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It has been three years since the Great Recession ended, but the nation’s courthouses are still swamped with eviction cases, foreclosures, and debt collection suits. If overdue bills and late rent were crimes, all low-income tenants and debtors could get a public defender for free. Because those cases are civil suits, though, the state doesn’t provide an attorney. Which means that in civil court, most people don’t have a lawyer in their corner—even though their homes and financial stability are on the line.

What many do have in their back pockets, however, is a smartphone. And soon, they might be able to find some legal help there, too.

Like everyone else, lawyers for the poor are trying to do more with less, as government grants and private funding have dried up. Increasingly, that means turning to tech, using new tools to deliver information to clients, support volunteer lawyers, and improve their own systems. They’re using text messaging, automated call-backs, Web chats, and computer-assisted mapping.

A crush of new clients is pushing the growing reliance on technology, as the old systems just can’t keep up. For years, people seeking help have called their local legal services offices, only to wait on hold for 20 minutes or more. If someone has a pay-by-the-minute cellphone, as many low-income people do, that gets expensive fast. Many callers just give up, says Elizabeth Frisch, the co-executive director of Legal Aid of Southeastern Pennsylvania. So Frisch and her team are piloting an automated call-back system, using voice over IP, to reduce hold time and save those precious minutes.

Text messages can also improve efficiency. If courts sent SMS reminders to litigants, that would help move along cases that get postponed over and over when one party doesn’t show up, says Glenn Rawdon. Rawdon runs the technology grants program at the Legal Services Corp., the federal program that funds legal aid groups. A text could also help people remember to bring documents to meetings with their overworked lawyers. “It’s very time-consuming if they come to the appointment and say, ‘Oh yeah, I forgot to bring the papers,’ ” Rawdon says. And SMS can be used to deliver basic legal information, like what to look for when signing a lease, or the laws surrounding a wage claim. Legal aid groups in Georgia, New York, Washington, Illinois, and Pennsylvania are all piloting text-based campaigns this year.

For simple questions, technology can help deliver information to clients. For more complicated problems, only a lawyer will do. Unfortunately, there aren’t enough lawyers to go around. That’s particularly true outside of cities.

For example, 70 percent of Georgia’s lawyers are in the Atlanta metro area, although just under 30 percent of the state’s population lives there, according to the State Bar of Georgia. Six counties have no lawyers at all.

“It’s really expensive to deliver legal services in a rural area. Lawyers have to travel,” says Michael Monahan of Georgia Legal Services. Some lawyers at his organization cover six or seven counties, he says, working in the field three or four days a week.

So five years ago, Georgia Legal Services created virtual office kits, with laptops, portable printers, and scanners. They also got an assist from Sprint, which provided free air cards for mobile Internet access and an “extremely low data rate” for unlimited usage.

In Ohio, which also has big rural areas and a shortage of lawyers to serve them, Web chat can help volunteers reach more clients.

The system “allows us to address an imbalance between where the attorneys are and where our clients are,” says Kevin Mulder, executive director of Legal Aid of Western Ohio.

But logistics aren’t the only hurdle for volunteers. They can be “a little uncomfortable taking cases that are outside their practice area,” says David Lund, who runs the Legal Aid Service of Northeastern Minnesota.

If you’re used to dealing with real estate contracts, for instance, a Medicaid case can be intimidating. So he’s developing a set of checklists for specific issues, optimized for tablets, that lawyers can use when they’re volunteering.

They’ll use it at the start of a case, as they’re laying out a client’s options, and at potential settlements, to make sure that they haven’t missed anything crucial. In eviction cases, for example, a landlord can get a judgment of possession. This allows the tenant to leave without paying back rent, but it’s still a judgment against him, which means it can jeopardize eligibility for future subsidized housing, like Section 8. An experienced landlord-tenant lawyer would know that. An occasional volunteer would not. Which is where the checklist comes in.

Some things are best left to full-time legal aid lawyers. But since there are so few, groups are using data analysis and mapping to better focus their scarce resources. Prairie State Legal Services in Rockford, Ill., is using its “incredible mass of data” to develop a mapping project, plotting addresses and legal needs. Director Michael O’Connor says this will help them answer questions like, “Are there clusters in certain communities where lots of people are facing issues with access to public benefits, or substandard housing?” Armed with that information, his staff can do targeted outreach campaigns or ramp up for litigation.

No one thinks technology is a cure-all. Even the best app or website can’t stand next to you in front of a judge, responding to the opposing counsel.

And despite these promising tools, unmet need is enormous. Many clients want more support than they can get from an app or a chat, but limited funds make that unlikely. “For a large percentage of those folks, [help via technology] will be it. That will be the most that we will be able to offer,” says Deb Jennings, who manages a phone helpline at Advocates for Basic Legal Equality in Toledo, Ohio. And the use of new tech tools is in the early stages—many projects are somewhere between concept and beta.

The tools that are in use show great promise. Groups across the country have developed self-help websites, and they’ve been hugely popular. In 2012 so far, more than 3 million people downloaded resources from LawHelp.org, a nonprofit site that offers legal information and legal aid referrals. Through an affiliated site, people can answer simple questions and produce documents ready to file in court. More than 300,000 people have created documents this year, for things like wills, leases, and custody agreements.

In an ideal world, everyone who needs one would have a lawyer. But few people know better than lawyers for the poor just how far from ideal this world is.

Relying on technology “is a bit waving the white flag and saying we acknowledge we’re not going to help everybody, so here’s a second best solution,” O’Connor says. “And it is second best, but it is at least providing help to some people who otherwise wouldn’t get anything.”

This article arises from Future Tense, a collaboration among Arizona State University, the New America Foundation, and Slate. Future Tense explores the ways emerging technologies affect society, policy, and culture. To read more, visit the Future Tense blog and the Future Tense home page. You can also follow us on Twitter.

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Current Projects Training and Info

Open Law app in Canada

CanLii is an app out of Toronto that allows for easier searching of Canadian law. It’s an effort to make the legislation more accessible, and hoping that trickles down to more numbers of people in Canada being in control of their legal pathways.

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New mobile app gives free access to legal resources, legislation and jurisprudence:

http://business.financialpost.com/2012/07/27/new-free-mobile-app-gives-greater-access-to-justice-to-all-canadians/

by Mitch Kowalski

While RIM flounders, other Canadians in the legal tech field continue to make giant strides.

The newly released app, WiseLii, Canada’s Mobile Legal Research Tool is now available free of charge from iTunes.

This new app was developed with the permission of CanLii (although not affiliated with CanLii) and gives increased mobile access to legal information, legislation and case law for all Canadians.

According to the app’s creator, Toronto lawyer Garry Wise, “This project is an access to justice initiative, bringing legal information, legislation and jurisprudence to all Canadians, free of charge, on the iPhone mobile platform.”

Garry, who is a fervent legal blogger, speaker and one of Canada’s top social media influencers, has been working on this passion project for more than a year.

“I began hearing about law firms building apps,” he said. “I was intrigued but wanted to do something that went beyond the typical “mobile business card” that I was seeing. Increasingly, I found myself reaching for my iPhone at pretrials and mediations, looking up cases, legislation and blogs that were relevant to issues that came up, but the results were hard to read on mobile and the process was not so nimble. A legal research app seemed like an obvious direction. One of our former articling students, Chris Bird was instrumental in developing the idea. As it evolved, the app’s usefulness to the general public as an access to justice tool became increasingly clear – free information democratized justice. That’s the beauty of CanLii.”

Wise pauses for a moment. Then a sly smile appears. “But truth be told, we built it because I wanted to use it myself. “

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Ideabook Work Product Tool

Assisted Legal Decision Making

Open Law Lab - Assisted Decision Making
Assisted Decision Making from Josh Blackman

Here is the presentation from today’s Stanford Law lunch, with law professor Josh Blackman discussing his startup to rival Pacer in distributing case information in a more usable way, with better ways to see relations between firms, judges, cases, companies, etc.

Assisted Decision Making from Josh Blackman

He also mentioned the possibility of developing a Siri, Attorney at Law, in which a non-lawyer could ask a simple question to their mobile phone: “My landlord won’t fix my heat, what should I do”. The phone would then suggest possible paths of action the non-lawyer could take: call tenant rights’ group; file a pro se suit against the landlord; find a lawyer; or compose a legal document complaining of the problem.

Blackman made the argument that these kinds of future legal tech could be an important means of access to justice — people could get solutions to their legal problems without the hassle and wait of going to a legal services office and waiting for help.