Court Navigator Program to help people through court

NYC Housing Court – Resolution Assistance Program (RAP) offers the Court Navigator Program: The Court Navigator Program was launched in February 2014 to support and assist unrepresented litigants – people … Read More

MargaretCourt Navigator Program to help people through court

Small Claims online dispute resolution in British Columbia

Talking to Bonnie Hough of the California Judicial Council last week, she recommended checking out several great projects coming out of Canada — specifically British Columbia — for inspiration about … Read More

MargaretSmall Claims online dispute resolution in British Columbia

National ad campaign for legal services

Could we use the same methods of those television lawyers who bombard daytime-tv-watchers with ‘Are you injured? Can you sue? Call now to find your rights!’ — to increase lay … Read More

MargaretNational ad campaign for legal services

What if we redesigned legal systems for the end user?

A quick talking head sketch of a ‘What-If’ for legal design. What if we started over with our legal systems? Instead of patching over the problems with better interfaces — … Read More

MargaretWhat if we redesigned legal systems for the end user?

Access to Justice Innovation sketchnote

This is a sketchnote that I’ve drawn out while at different Access to Justice meetings, talks, and roundtables — where the discussions have been about how to get more underemployed … Read More

MargaretAccess to Justice Innovation sketchnote